Warranty and Return Conditions | Minel Ask – Minel Aşk

Warranty and Returns

Warranty Conditions
All products are under the warranty of the manufacturers unless otherwise stated. In order for the warranty conditions to be valid, you should definitely check the product during the cargo delivery. When you see a damage, keep a record and do not get the product. Changes made on the product, deformation of the product or deterioration of the original design of the product are not covered by the warranty.

Product Return Conditions
You can return the product you purchased on our site by sending it to us within 3 days. In case of any problem, you can contact us from the online support section on our page. Following this information, you will be refunded according to your payment method within 1 month after you send it to us with the courier company. If the ordered product defect is caused by the use of the customer or the product has been used within 1 day, the product cannot be returned or exchanged. As the product return and replacement conditions, practices are essential in accordance with the Law on the Protection of the Consumer No. 4077.

In the return of the product; If there are no defects, defects, deficiencies, errors, etc. caused by our company, one-way shipping fee will be charged to your return fee.

Note: We do not have refunds on discounted products and opportunity products.

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